Dear Darryl,

On behalf of both NovaTech & Sage Investments, I would like to express my congratulations for the outstanding performance Coleman-Glass provided on the construction of [our] new office and manufacturing facility. Our new building exceeds the expectations we had at the start of this project. I am certain this puts us in a very small group of thoroughly satisfied customers.

...[customers & Vendors] have commented on the attractiveness & professional quality of our building.

NovaTech is not the only group impressed with our new building however. I can tell you there have been [many people] who...have commented on the attractiveness and professional quality of our building. This is exactly the response we had hoped for from our customers and vendors. In this regard, the building is doing exactly what it is intended to do for us—set NovaTech apart from our competition*

...[this] building is setting NovaTech apart from our competition

Similarly, I believe this building is an example of what sets Coleman-Glass apart from its competition, namely a facility constructed within budget and schedule with outstanding attention to quality and detail.

Finally, I would like to personally thank you for making this project so exciting and, actually fun. So many colleagues and friends warned of the disasters that awaited us during construction. Not only were there no disasters but we sincerely enjoyed working with you and the members of the Coleman-Glass crew who directed and built our building.

We will call you, if and when we expand.

Sincerely,
NovaTech & Sage Investments